Over the past few weeks, firefighters have been working diligently on Whistlers Mountain to contain the fire and allow crews access to our SkyTram infrastructure to assess damages. We know many people have been anticipating updates, and we’d like to thank everyone for their patience during this time, and for the many well wishes we’ve received!
While the fire did not destroy our infrastructure, results from extensive testing and assessment on site determined that the mechanical components of the SkyTram do not meet our highest safety standards, and therefore must be limited to maintenance purposes only. Guest and staff safety is our highest priority, and the decision has been made to close Jasper SkyTram for the remainder of the 2024 season. This will ensure we can get a head start on maintenance operations and reopen with full confidence in the spring of 2025.
Again we’d like to thank everyone for their patience and continued support as we take the necessary steps forward to ensure we can return next season with the safe and enjoyable SkyTram experience you expect! We remain tremendously grateful to the frontline crews who battled the Jasper Wildfire Complex, and then worked hard to allow us access to the site as soon as it was possible.
All bookings for 2024 have been cancelled and refunds issued. If you have not received your refund for a booking in the 2024 season, please contact res@jasperskytram.com. Our team is working hard to prepare our systems for 2025 bookings, and we hope to have those available in the coming weeks.
Thank you again to everyone for your support. We can’t wait to see you on Whistlers Mountain in 2025!
Firstly, we’d like to offer an overwhelming thank you to the firefighters, and those on the front lines who worked tirelessly to save our community. Jasper means so much to so many, and while the devastation this week has been utterly heartbreaking, we have much to be thankful for. This is solely because of the heroes on the front lines and behind the scenes who worked to protect our town, and ensure the safety of all residents and visitors.
We are profoundly grateful that our SkyTram team is safe. While they were dispersed across Alberta and BC upon evacuation, ownership and management have maintained contact with all staff members to the best of our abilities and are focused first and foremost on their safety and wellbeing. We are ensuring all team members are comfortable, and have everything they need to support themselves and their families during this difficult time. Collaboration with Parks Canada is ongoing so that everyone can return to their homes in Jasper as soon as it is safe to do so.
At this time we have received photo confirmation that the fire did burn across Whistlers Mountain, however it did not destroy Jasper SkyTram infrastructure. Our lower and upper stations remain in place. It is important to note that this situation is constantly evolving, and while we are grateful that our infrastructure remains, there is still a long journey ahead of us. Once we are able to access our site a full assessment of damage will be completed, as well as a thorough safety inspection across all buildings, structures, and machinery. We cannot confirm whether operations will resume for the 2024 season, but we will continue to provide updates as more information becomes available.
To those who have reached out with well wishes and offers of kindness, thank you. The support we’ve received has been tremendous, and we know this is the spirit that will allow Jasper to thrive again. We feel exceptionally fortunate that Jasper Skytram remains, however our focus continues to be on the wellbeing of staff and supporting those in our community who have not been as lucky. Our hearts are with you, Jasper, and we will stand together as we begin to recover and move forward.
For the most up-to-date and accurate information on the current Jasper Wildfire Complex, please refer to Parks Canada at https://www.facebook.com/JasperNP